Introduction
Prosoura (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://prosoura.com/ or engage with our sourcing and promotional products services. By using our services, you agree to the terms of this policy.
Information We Collect
Information You Provide: We collect personal and business information you directly provide when using our services, such as your name, company name, email address, phone number, shipping address, product specifications, and project details.
Information Collected Automatically: When you visit our site, we may automatically collect technical data including your IP address, browser type, operating system, and browsing behavior through cookies and similar technologies.
Information from Third Parties: We may receive information about you from business partners or service providers, such as updated contact details, to help us complete your transactions.
How We Use Your Information
We use your information for the following business purposes:
To comply with legal obligations and protect our legal rights.
To provide, operate, and manage our sourcing and procurement services.
To communicate with you, respond to your inquiries, and send service-related updates.
To process your orders, manage transactions, and arrange for shipping.
For internal analytical purposes to improve our website, services, and customer experience.
Legal Basis for Processing (For EEA/UK Visitors)
We process your personal data on the following legal bases:
Consent: Where required by law, we will obtain your explicit consent for specific processing activities.
Performance of a Contract: To fulfill our obligations to you when you use our services.
Legitimate Interests: For our operational and business purposes, provided your interests and fundamental rights do not override those interests.
Sharing Your Information
We do not sell your personal data. We may share your information with trusted third parties under these circumstances:
Business Transfers: In connection with a merger, sale, or acquisition of all or a part of our company.
Service Providers: With partners who assist us in operations (e.g., logistics carriers, payment processors, cloud hosting providers), who are bound by contractual data protection obligations.
Legal Compliance: If required to do so by law or in response to valid legal requests by public authorities.
International Data Transfers
Your data may be transferred to and processed in countries outside your home country, including China. We ensure all such transfers are protected by appropriate safeguards, such as standard contractual clauses approved by relevant authorities.
Data Security
We implement robust technical and organizational measures to protect your data. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Data Rights
Depending on your location, you may have the right to:
Withdraw consent at any time, where processing is based on consent.
To exercise these rights, please contact us at privacy@prosoura.com.
Access and receive a copy of your personal data.
Correct inaccurate or incomplete data.
Request the deletion of your personal data.
Restrict or object to our processing of your data.
Data portability.
Use of Cookies and Embedded Content
Cookies: Our website uses cookies to enhance functionality and analyze site traffic. You can control cookie settings through your browser preferences.
Embedded Content: Articles on our site may include embedded content (e.g., videos, images). Embedded content from other websites behaves as if you visited that site, which may collect data about you, use cookies, and employ additional third-party tracking.
Changes to This Policy
We may update this policy periodically. We will notify you of any changes by updating the “Last Updated” date at the top of this page.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Email: privacy@prosoura.com
Address: Room B 16/F EU Bank Plaza 9 Chiu Lung Street Central HK
Last Updated Nov. 16, 2025